Account verification at Slots Capital

Hello there, it´s nice you found this section, this means you are actually serious about making some money! Well done, then it´s important for you to know the following:
For us it is essential to know our customers, and for you this means that in order to withdraw you winnings you will need to verify your account.
Why do we do it?
All online businesses aspire to build a trustworthy relationship with their customers. Any person with a stolen credit card can open a casino account and deposit big amounts, win and request a withdrawal. By asking customers to verify the account, we not only assess the potential of illegal intentions, but we also make sure that the winnings are sent to the right person.

Here’s how to go about that:

• all documents will need to be emailed from your registered email address  to This email address is being protected from spambots. You need JavaScript enabled to view it.

Proof of identity. We need to know who you are.

You can send us a picture of any government issued ID e.g. passport, drivers license, national ID card etc.

• All corners and sides of any document should be clearly visible and not cropped.
• Photo ID documentation should be government-issued.
• The picture should be clear and of good quality. All text should be visible and not blurred.
• Full name should be on the Photo ID rather than initials.
• Expiration date of the ID should be visible (Exceptions can be made for IDs without an expiry date; For ex.: South African ID)
• Date of Birth should be on the Photo ID.
• Picture of the holder should be on the Photo ID.
• Signature of the holder should be on the Photo ID.
• South African driver's licence cannot be accepted. The customer should send ID card or Passport.
• The Photo ID can be issued in any language.

Proof of address (POA). We need to confirm your physical address.

For this you can send us a picture of any recent (last three months) utility bill, bank statement etc.

• full document
• clear, good quality
• no cropping
• no partial document
• A picture/screenshot of the document is accepted as long it is clear and not grainy, blurry or pixelated and cropped.
• Digital bills are accepted if they are official documents (e. g. tax bill, bank statement, electricity bill).

• Proof of address issued during the last 3 months. Issued dates should be visible.
• Proof of address image should be completely visible. The document should not be cut in half or cropped.
• Shopping bills are not accepted. Envelopes are not accepted as POA.

Proof of possession of any cards used.

We need to know that you are in possession of the cards you have used to deposit with us. Send us a picture of the front and back of each card. We only need the first 8 digits and the last four digits of the long number on the front, so obscure the rest of the numbers and the three digit CVV on the back. The card must be signed.

Once you have all this email the documents to our support team who will review and advise if anything further is required.

Crypto Currency Users

If you have only ever deposited and withdrawn via BTC we have been able to really streamline the process. First contact support, ask for your unique verification number and write it down. Then:

• Cryptocurrency Payments only: you must additionally send a picture of you holding a Government-issued photo ID next to your face*

* The picture quality should be clear enough to verify the details. The entire ID and your face must be visible.
Email  to support for our team to review.
That’s it. As always our support team are available 24/7 if you have any questions at all.